Enhance Your Patient Experience with 24/7 Support
✓ Automatically answers all incoming calls and inquiries — 24/7 to ensure you don't miss a call
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✓ Books appointments directly into your EHRs — as per the custom provider/insurance/location based flows
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✓ Triages complex queries to the right team member
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✓ Real-time transcripts and an analytics dashboard to track performance insights
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✓ Manage front desk operations smoothly.
Frequently Asked Questions
Can the AI support different languages like Spanish, Mandarin etc?
Yes, we currently support more than 20 popular languages and accents. Additionally, we can cover any requested language and accent to meet your specific needs.
What are the work timings of your AI agents?
Our agents work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.
Can we customize the workflows you provide to suit our practice needs?
Yes, we can customize them to fit your practice needs. While this may slightly increase the implementation time, we can certainly accommodate it.
Can we access the call/message transcripts for quality analysis?
Yes, you’ll have access to them in real time and in stored format for review and internal use.
What happens when your agent doesn't know the answer to questions asked by patients?
Our agent will quickly forward the call to the relevant staff member's extension. During office hours, depending on the emergency, it will either forward the call to 911 or record the conversation for a staff member to review the next day. While this rarely happens due to our AI being well-trained, it ensures that all scenarios are appropriately handled.
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